Privacy

What we collect

The details you enter in the quote form: name, phone number, suburb, and a description of the job. Email, postcode and preferred contact time are optional. We also record which page the enquiry came from and when it was submitted.

Who we share it with

Your enquiry is shared with one third-party plumbing provider so they can contact you directly and quote the work: [ADD REFERRAL PARTNER NAME + LICENCE]. That provider handles your details under their own privacy practices once they receive them. We do not sell your details to marketers and we do not distribute them to a panel of contractors.

Why we keep a copy

So we can confirm your enquiry was passed on, follow up if nobody contacted you, and resolve any dispute about what was sent.

Removal and access

Email [ADD EMAIL ADDRESS] and ask for your enquiry to be sent to you or deleted. We will action it and confirm in writing.

Important limitation

Ballarat Plumbing Connect does not perform plumbing work and does not guarantee the work performed by any provider we refer you to.

[TO BE REVIEWED BY THE SITE OWNER] — this page states the site's actual data practices, but should be checked against the Australian Privacy Principles before the site goes live.